Have you ever had a problem with your communication network and had absolutely no idea what to do to correct the issue or even how to start? Intermittent loss of signal, persistent static on the lines, or just poor performance? All of these issues are symptomatic of network maintenance and/or operational issues.
Most agencies depend upon the technical skills and abilities of a small group of dedicated individuals to maintain and operate their communications systems. This is great as long as these individuals are available and working for the agency but inevitably, these experienced technicians retire or move on to new opportunities. There goes your network understanding and history out the door!! It is truly amazing that the complex communications systems that exist in most organizations function as well as they do considering the lack of system documentation that is in place.
The first step in getting a handle on correcting network performance issues is having a true understanding of how your network is configured, what systems and devices make up your network, and how everything is connected and programmed. While documenting your network is not a new idea, it is an idea that’s time has come. New mapping technologies and multiple softwares are now available that make creating and maintaining the complex communication infrastructure datasets affordable. These GIS softwares allow you to map your physical network, document how connections are made, record device information and configurations, and prepare reports that are actually usable and informative to the communication managers and technicians.
gbaSI specializes in working with you to assemble and build the critical documentation and datasets you need to successfully manage and operate your communication infrastructure. Network construction plans sets, cable routing information, connection and splice diagrams, device information, communication system elements, and a whole lot more are mapped and included in the GIS datasets that will be available to you at the touch of a mouse.
Give us a call so we can help you make your technology talk!
No comments:
Post a Comment